I would like to know if it's possible to determine whether NeoGuard was responsible for the negative scan result. If so, would you be willing to review my match demo and reconsider the classification, either by correcting the description of the detected modification or clearing the scan result if the evidence supports it?
I'm currently being banned from virtually every competitive server in Brazil because of this result. On top of that, I've been dealing with a lot of rumors, accusations, and unnecessary hate within the community.
I want to make it clear that I'm willing to provide my match demo and any additional information needed to help clarify what happened. I believe this deserves a proper manual review rather than an automatic conclusion based solely on the scan.
Honestly, this situation has become so exhausting that I'm seriously considering quitting the game altogether. If that happens, I won't have any reason to run scans ever again.
I'm not asking for special treatment. I'm simply asking for a fair investigation and for the opportunity to clear my name if the scan was inaccurate.
I would really appreciate your help in reviewing this matter.